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Refund Policy.

Effective Date: 23 July 2026

Global Campus Alliance (GCA) provides counselling, university admission support, visa assistance, travel services, and related consultancy services. Because many of our services involve third-party institutions, our refund eligibility varies based on the specific service provided.

1Consultation Fees

Consultation fees, if applicable, are generally non-refundable once the consultation has been successfully completed.

2Service Fees

Refunds may be considered under the following conditions:

  • Services have not yet commenced.
  • The cancellation is formally approved by GCA.

Note: Approved refunds may be reduced by any administrative costs or processing fees already incurred by GCA.

3University Application Fees

Application fees paid directly to universities are strictly governed by the policies of the respective institution. GCA cannot guarantee or facilitate refunds for fees issued directly by universities.

4Visa Services

Government visa fees, embassy fees, biometric charges, courier fees, and any third-party processing fees are strictly non-refundable under any circumstances.

5Travel Services

Flights, hotels, insurance, and tour bookings are subject entirely to the cancellation and refund policies of the respective airlines, hotels, and travel providers used for the booking.

6Student Withdrawal

If a student voluntarily withdraws from the application process after work has commenced, any service fees already earned by GCA are generally non-refundable.

7Processing Time

Once a refund is approved by GCA, please allow 7–21 business days for the funds to be processed and returned, depending on your original payment method and banking institution.

Questions about our policy?

If you have any questions or concerns regarding our Refund Policy, please contact us.

Email: info@gcamobility.com